I created a clickable prototype to demonstrate the vision for what a seamless experience could mean for our customers. Though it was wireframe-y in nature, this was critical to gaining senior leadership support and aligning stakeholders on a common vision.

Creating an experience that felt seamless when navigating between various platforms and domains posed numerous challenges. Deep dives into the front-end capabilities of each platform and mapping their relationships helped me iterate to a flexible end-to-end UX architecture.

We wanted our users to feel that once they enter the Resideo Pro Portal they are always inside, regardless of what tool they needed (or what platform that tool/site was running on.) To accomplish this we implemented a shared navigational header while allowing each platform to supply the sub-navigation. To ensure in-page content retained consistent styling and experience we made our UI Kit available to partner platforms and I advised on their implementation. 

Each touchpoint of the experience went through multiple iterations, revisions, and changes. Once the wireframe designs were strong enough, myself or the interaction designer for that screen worked alongside the visual designer to finalize the design.